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Hints and Tips from our Service Engineers

Appliance Force, from Stellisons, offer the very best in service, repair and spare parts for your domestic appliance, but the best way to keep any appliance running in good working order is to use it properly and give it the best care and maintenance.

This part of our website will give you helpful hints and tips and basic guidelines on keeping your appliances in the best working order.

There’s still water in the Dishwasher!


Don’t shout ‘Yes there’s supposed to be!!’ We mean the dishwasher isn’t draining.

There are a few simple checks you can do to see if you can fix the problem before you need to call out the Appliance Force team.

Make sure the dishwasher is switched on and has run it’s full cycle, has there been a power cut, has it been accidently switched off? It may be a simple task of allowing the dishwasher to run its cycle.

My Dishwasher won’t start


Before we go into the steps and checks you can do before calling one of our approved authorised dishwasher repair engineers, it’s worth just checking a couple of obvious ones (you’ll be surprised!).

Check for lights on the dishwasher

  1. Does the dishwasher need rinse aid or salt?
  2. Have any of the program buttons been pressed by mistake to pause or lock the machine?
  3. Is the door closed properly?

As with all domestic appliances, the best practice to avoid the need for repairs is to follow a few simple rules.

Basic use of the dishwasher


The best use of a dishwasher, from an energy saving point of view, is to fully load it in the correct racks, but don't stack it in and overfill it (as this will result items not being cleaned properly and the need to run the dishwasher on another cycle).

Leave gaps around the plates, cups and other cutlery, pots and pans, etc. so the water jets can disperse the water and move the detergent around the washer as per the manufacturer's design (the user manual will have loading advice, so make sure you have a read before you start).

My washing machine smells

If you have an odour coming from your washing machine, it is more than likely because you have a build up of grime, mould and bacteria.

Follow our simple steps to clear the odour.

Remember: Before carrying out any checks or maintenance on your machine make sure it is clear of laundry, fully drained and switched off.

Your washing machine should be able to run for years if regularly maintained.

In our 'washing machine temperatures' tips, we talked about running a 90˚ hot wash cycle regularly to stop the build up of grime and odours and more importantly bacteria that breed in your machine. Here are a few ways to check the washing machine runs to the best of it's ability.

Washing Machine Temperatures

  • What’s the right temperature for your laundry?
  • Can you really clean at 30˚?
  • Does it actually save money washing at low temperatures?